Question 1

How do I get a quote for a custom project?

Accepted Answer

The best way to get an accurate quote is to provide a detailed 'Tech Pack' or design sketch along with your quantity requirements. You can contact us via WhatsApp or through our contact page to start the process.

Question 2

What is the typical lead time for an order?

Accepted Answer

Standard production takes between 6 to 10 weeks. This includes design finalization, sampling (1-2 weeks), bulk production (3-5 weeks), and shipping. We recommend starting your project at least 4 months before your target launch date.

Question 3

What is your Minimum Order Quantity (MOQ)?

Accepted Answer

Our MOQs vary by product category but typically start at 50-100 units for fully custom sublimated sports kits and 200-300 units for cut-and-sew cotton or corporate wear.

Question 4

What file formats do I need for my logos?

Accepted Answer

We require high-resolution vector files, such as .AI, .EPS, or .SVG. These formats ensure your branding remains sharp and professional when scaled for production.

Question 5

What is dye sublimation printing?

Accepted Answer

Dye sublimation is a process where ink is fused directly into the fabric fibers using heat. Unlike screen printing, the design never peels, cracks, or fades, and the fabric remains 100% breathable.

Question 6

Can you help with the design if I only have a basic idea?

Accepted Answer

Yes! Our in-house technical design team can help convert your concepts, sketches, or reference photos into production-ready CAD drawings and full Tech Packs.

Question 7

Where do you source your fabrics?

Accepted Answer

We source our performance textiles and yarns directly from leading mills in Tamil Nadu's textile hub, ensuring we have access to the latest moisture-wicking and high-tensile materials.

Question 8

What quality control measures do you have in place?

Accepted Answer

We implement a multi-stage QA protocol including fabric lot testing, inline inspection during stitching, a 100% final inspection, and mandatory needle detection for all finished goods.

Question 9

Do you offer sustainable fabric options?

Accepted Answer

Yes, we offer a range of eco-friendly materials including GRS-certified recycled polyester (RPET) and organic cotton. Our facility also follows sustainable practices like water recycling.

Frequently Asked Questions

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Materials & Quality

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